I spent a long time selecting an employees gift basket. I upgraded the champagne at a 100% cost increase, only to have the champagne and other items substituted. The company said it was within their terms and conditions, and took no responsibility, plus didn't apologize for delivering it a day early. I won't use them again.
Shipped a basket to Fl. It was tough with the hurricanes, but they got it done. My friend was very happy. It put a smile on her face.
Beer and wine basket came with one bottle of beer broken and all the other items and the box were in a terrible presentation to give as a gift. All they offered to do was credit one beer and the cardboard box that was ruined. Not very good customer service in my opinion.
Person liked the basket. However, it was delivered a day early than was marked for. Would have preferred it delivered on the day marked because it was a birthday gift.
What a lovely array of yummy and wonderful things for foodies!
Thank you!
Cheeses were good but I asked for an American wine and received an Australian wine.
My daughter was over the moon with the surprise birthday gift, so I'm sure it was awesome (she's a Virgo and does not impress easily)!
Most disappointing experience ever. The customer is never right in their book. Delivered the incorrect champagne to a bride and groom for their gift and insisted on photos of the delivery and the actual bottle to believe my feedback. Instead of apologizing they pointed me to the terms and conditions and blamed me for not reading them properly. I would never use again or recommend. I am disgusted with how they treated my inquiry as to why she received in the incorrect bottle and how they suspected I was lying.
The basket, includng the orchid were beautiful and arrived on time.
I ordered a last minute personalized basket with fruit, chocolate covered strawberries, cheese, cutting board and cutting ware as a thank you gift and the recipient was overjoyed when they received their lovely basket! Thank you!!
A fruit basket plus bottle of fruity wine was sent to a friend in Los Angeles
recovering from surgery. He was very impressed by the gift and loved the
enclosed cutting board. Thanks for delivering such a well designed basket
from folks in Atlanta.
My order was a gift for 80 years birthday to my friend. Ad shows fast delivery. It's fake....6 days later.
My basket came SIX full days late. I was never offered cancelation or reciprocity and was essentially told that my business didn’t matter to them. Never again.
HORRIBLE CUSTOMER SERVICE!!! They are given a script to keep repeating bc everyone I spoke with in trying to resolve my problem, parroted the same things over and over. NO ONE SHOULD USE THIS COMPANY!
The gift arrived a day sooner than expected. The packaging was great and made a great gift for my father
THIS IS THE ABSOLUTE WORST COMPANY EVER AND I WILL POST REVIEWS SINCE THEY REFUSED TO COMPENSATE ME FOR THE HORRIBLE SERVICE
the recipient of my wine and cheese gift basket was very pleased. It was the perfect gift for the occasion. I’m located in Chicago and the transaction took place via email. Great job on your end!