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Reviews

At Los Angeles Baskets, our company takes into deep consideration each review that our customers make as we strive to ensure that every customer is treated in a fair and reasonable way. As a Los Angeles Baskets company, our core goal is to bring joy and happiness to your loved ones in USA from all over the world..

Our customer service team is available 7 days a week from 9 to 5 Eastern Standard Time and can assist you by chat, email or phone.

Below is a list of Los Angeles Baskets Reviews. We highly commend to please let us know how was your overall shopping experience.

Thank you for choosing Los Angeles Baskets!

Based on 32 reviews
47%
(15)
6%
(2)
9%
(3)
9%
(3)
28%
(9)
Delivered wrong day and too many substitutions

I spent a long time selecting an employees gift basket. I upgraded the champagne at a 100% cost increase, only to have the champagne and other items substituted. The company said it was within their terms and conditions, and took no responsibility, plus didn't apologize for delivering it a day early. I won't use them again.

M
Custom Gourmet Gift Baskets
Michel Dufelmeier

Custom Gourmet Gift Baskets

E
Craft Beer Gift Box
Emma Lawson

Shipped a basket to Fl. It was tough with the hurricanes, but they got it done. My friend was very happy. It put a smile on her face.

S
Ultimate Beer Crate
Scott Wilson
Not a fan.

Beer and wine basket came with one bottle of beer broken and all the other items and the box were in a terrible presentation to give as a gift. All they offered to do was credit one beer and the cardboard box that was ruined. Not very good customer service in my opinion.

J
Pasta Feast & Wine Gift Set
Jacqueline Acosta

Person liked the basket. However, it was delivered a day early than was marked for. Would have preferred it delivered on the day marked because it was a birthday gift.

What a lovely array of yummy and wonderful things for foodies!
Thank you!

M
Custom Champagne Gift Baskets
MyKhanh and Scott Shelton

Amazing product

Cheeses were good but I asked for an American wine and received an Australian wine.

R
Coffee & Sweet Gift Set
Rebekah Jorgensen
Don't know what it looked like, but must have been great!

My daughter was over the moon with the surprise birthday gift, so I'm sure it was awesome (she's a Virgo and does not impress easily)!

The absolute worst

Most disappointing experience ever. The customer is never right in their book. Delivered the incorrect champagne to a bride and groom for their gift and insisted on photos of the delivery and the actual bottle to believe my feedback. Instead of apologizing they pointed me to the terms and conditions and blamed me for not reading them properly. I would never use again or recommend. I am disgusted with how they treated my inquiry as to why she received in the incorrect bottle and how they suspected I was lying.

Beautiful orchid

The basket, includng the orchid were beautiful and arrived on time.

A
Custom Gourmet Gift Baskets
Angela Costello
Wonderful basket!

I ordered a last minute personalized basket with fruit, chocolate covered strawberries, cheese, cutting board and cutting ware as a thank you gift and the recipient was overjoyed when they received their lovely basket! Thank you!!

C
Refreshing Fruit Basket
Charles MacNeill MacNeill
Great reviews from recipient

A fruit basket plus bottle of fruity wine was sent to a friend in Los Angeles
recovering from surgery. He was very impressed by the gift and loved the
enclosed cutting board. Thanks for delivering such a well designed basket
from folks in Atlanta.

Late delivery

My order was a gift for 80 years birthday to my friend. Ad shows fast delivery. It's fake....6 days later.

Warm Wishes Wine & Cheese Basket

Basket delivered six days late without any notification

My basket came SIX full days late. I was never offered cancelation or reciprocity and was essentially told that my business didn’t matter to them. Never again.

HORRIBLE service

WORST CUSTOMER SERVICE

Grand Piano & Wine Gift Basket

Nice Gift

Great gift for any occassion!

M
Wine & Pasta Gift Set
Maryam Ayad
THE WORST COMPANY

HORRIBLE CUSTOMER SERVICE!!! They are given a script to keep repeating bc everyone I spoke with in trying to resolve my problem, parroted the same things over and over. NO ONE SHOULD USE THIS COMPANY!

R
Custom Beer Gift Baskets
Roger Lybarger
Badest shop ever!!!!

Everything was arriving in bad quality and wrong !

B
Ultimate Beer Crate
Bill LeBriton
Fathers day gift

The gift arrived a day sooner than expected. The packaging was great and made a great gift for my father

M
Hillcrest Floral Tropical Garden
Maryam Ayad
HORRIBLE service

THIS IS THE ABSOLUTE WORST COMPANY EVER AND I WILL POST REVIEWS SINCE THEY REFUSED TO COMPENSATE ME FOR THE HORRIBLE SERVICE

Big Surprise

the recipient of my wine and cheese gift basket was very pleased. It was the perfect gift for the occasion. I’m located in Chicago and the transaction took place via email. Great job on your end!